• Technology Help for Parents and Students

What Kind of Help Do You Need?

  • Help with Google Tools (Classroom, Gmail, Meets)

     Contact your teacher. Teacher contact 天美视频 is on the teacher’s page on your 天美视频 website.

    Question or Problem About a Device or Program?

    Contact your child's 天美视频. 

    Accessing the PARENT Portal

    See the message on the for how to reset your password yourself.

    If additional help is needed, email portalsupport@jacksonsd.org

    Accessing the STUDENT Portal (Grades 6-12)

    See the message on the . If additional help is needed, please let your teacher know and they will put a tech ticket in with the technican that works in your 天美视频. 

    If You Need a Chromebook or Device:

    Contact your child's 天美视频. See Administrative Contacts List.

    Contacting Teachers:

    A student's first contact with a non-technology issue is his/her teacher. Students will be interacting with their teachers daily through interactive lessons and teachers are also available to students and parents via email.

    Teacher contact 天美视频 is on the teacher’s page on your 天美视频 website.

    Contacting Administration and Staff:

    Please visit our Administrative Contacts List to view a full list of district and 天美视频 contacts.